Parloa AI Agent Management Platform

parloa.com

Make every customer interaction as easy as talking to a friend

Description

Unhold your customers; hold onto loyalty. · Amplify your customer service experience with a team of personal AI agents. Leverage the full power of generative AI for contact center automation. · AI agents that turn customer conversations into lasting loyalty · Solutions for every industry, every use case · Parloa is the only customer-facing voice AI and contact center platform to earn SAP endorsed app premium certification. · Engineered for reliability, built for scale

Parloa amplifies the customer service experience with an AI Agent Management Platform that makes every interaction as easy as talking to a friend. This enterprise-grade platform enables contact centers to leverage the full power of generative AI, safely and reliably. It combines highly skilled personal AI agents that engage in natural and unique conversations with every customer, with AI assistance for human agents when they get on the line. Global brands trust Parloa to connect with their customers, ensuring they feel heard through exceptional experiences that increase satisfaction, encourage sales, and build loyalty.

Features

Personal AI Agents: Highly skilled, autonomous AI agents capable of connecting with any customer, in any language, at any time.

AI Assist for Employees: Real-time translations and suggested live responses when human agents take the call.

AI Agent Lifecycle Management: Suite of tools to design, QA, deploy, and scale a team of AI agents — with simulations, evaluations, and additional AI safety measures built in to ensure reliability.

AI Model and Data Orchestration: Integrating the latest AI models and services, trained and optimized for customer service use cases that excel on the phone.

Use cases

Customer Service automation

Sales/Retail automation

Agent Assist (real-time translation)

HR/IT automation for employees

Specs

Type	Agent
Section	Customer support
Pricing	paid
Platform	Web only
Systems	web
Site language	en
Rating	0.00 (0 reviews)
Views	761
Launched	2024-11-26

Can do

agents realtime translation

Platforms

Tags

agents realtime translation

Hashtags

agent #translation #agents #realtime #customerservice

Social

Found in sources

aiagentsdirectory

Similar in «Customer support»

Высокопроизводительный AI-агент для обслуживания клиентов, решающий сложные запросы через голосовые, почтовые, чат и социальные каналы с маховиком непрерывного улучшения.

Monica AI Logo Generator

Monica is an all-in-one AI assistant powered by GPT-5.5, Claude 4.7 Opus, Gemini 3.1 Pro, GPT Image 2, Sora 2, Nano Banana 2 and leading AI models. Access AI chat, smart search, writing assistance, document summarization, translation, code generation, image creation, and video generation—all directly on any webpage. Boost productivity with advanced natural language processing, content creation tools, and multilingual support. Perfect for students, professionals, writers, deve

Build production-grade applications with a Postgres database, Authentication, instant APIs, Realtime, Functions, Storage and Vector embeddings. Start for free.

Use ChatGPT, Claude, and other AIs, privately. Protect chats from hackers, scammers, and companies. Keep info confidential. Free. No account required.

Platform for building AI bots that answer, sell and consult in messengers and CRM

Открытая двуязычная языковая модель большого размера, оптимизированная для диалогов на китайском и английском языках с эффективным локальным развертыванием.