Vogent AI

vogent.ai
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Automate phone calls with AI agents that sound human.

Description

Build AI Voice Agents. Fast. · Vogent is the all-in-one platform to build, test, and deploy AI voice agents. · Simple, powerful building blocks to go from idea to agent in minutes · Drag. Drop. Talk.

Vogent is a platform designed for creating high-performance voice AI agents using intelligent tools such as drag-and-drop conversational flow builders, IVR detection models, ultra-low-latency voices, and fine-tuned phone-ready LLMs. It caters to both developers and no-code users, providing APIs, SDKs, and pre-built components for seamless integration into workflows across industries.

Features

Drag-and-drop conversational flow builder
IVR/phone-tree detection and navigation models
Ultra-low-latency voices and LLMs fine-tuned on conversations
APIs (GraphQL, REST) and JavaScript SDK for integration
Fine-tuning on call recordings and transcripts
Post-call automation and human handoff support
Security certifications (SOC 2 Type 2, HIPAA)

Use cases

Automating customer service calls in healthcare, travel, and logistics
Replacing outdated IVR systems with conversational agents
Scheduling appointments and processing orders via phone
Handling structured surveys or large-context conversations
Enhancing customer support with human-like voice interactions

FAQ

Vogent AI is an all-in-one platform for building, testing, and deploying conversational voice AI agents. It enables businesses to automate phone calls with human-like realism, low latency, and high accuracy. Vogent is designed for industries such as healthcare, logistics, telecom, utilities, and more.

Vogent AI can automate outbound and inbound phone calls, navigate IVR (Interactive Voice Response) menus and phone trees, handle interruptions and overlapping speech, support structured large-context conversations (e.g., surveys), seamlessly hand off calls to human agents, trigger post-call automations and integrations, fine-tune models on call recordings and transcripts, and integrate with existing workflows via API or a no-code dashboard.

Vogent uses advanced IVR detection and navigation models to automatically interact with phone menus, press the correct buttons, and reach a human agent when necessary. The platform can switch between IVR and conversational models depending on the call context.

Yes. Vogent offers a drag-and-drop Flow Builder that allows users to create sophisticated voice agents without writing any code. The platform provides intuitive building blocks for designing conversation flows, handling topics, and triggering external tools.

Vogent is used in healthcare (for payer, pharmacy, and clinic outreach), logistics, travel, telecom, utilities, and more. It is pre-integrated with major industry platforms such as Oracle, SAP, Salesforce, Amdocs, and others.

Vogent AI ensures call quality and accuracy by using in-house ultra-low-latency voices and LLMs (Large Language Models) tuned on millions of conversations, supporting fine-tuning on call recordings and transcripts, offering robust voice-activity detection (VAD) to manage turn-taking and interruptions, and providing tools for evaluating conversations and surfacing issues from large call corpuses.

Yes. Vogent offers rich APIs, SDKs, and a no-code dashboard for integration. It supports post-call automations, knowledge base lookups, and real-time API calls during conversations.

Vogent offers HIPAA-compliant voices and workspaces, with SOC 2 Type II audit pending. It is designed to meet the security and compliance requirements of regulated industries.

Yes. Vogent supports bringing your own LLM or the latest open-source models via API. Enterprise customers can also work with Vogent engineers to fine-tune models and voices.

After each call, Vogent can trigger integrations and workflows, update systems, and follow up with callers based on parsed call outcomes.

Vogent’s custom models and voices deliver an average response latency of around 200ms, providing a natural and responsive conversation experience.

Yes, Vogent offers a free trial. You can sign up and try the platform to build and test voice agents.

Specs

Type Agent
SectionInfrastructure & MLOps
Pricing paid (от $0.09/mo)
Platform Web only
Systems web
Hostingcloud
Who forIndividual
Site languageen
Rating0.00 (0 reviews)
Views8 067
Launched2025-03-13

Platforms

web

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