The SMS City
thesmscity.com
Automate WhatsApp & SMS for e-commerce, marketing campaigns, and customer engagement with powerful workflows.
Description
The SMS City is a cutting-edge messaging automation platform designed to streamline business communications through WhatsApp and SMS. It offers powerful tools for e-commerce integration, CRM automation, and marketing campaigns. The platform targets businesses looking to enhance customer engagement with automated order confirmations, cart recovery, promotional blasts, and upcoming AI chatbots. Its intuitive drag-and-drop builder enables no-code workflow creation, while integrations with Shopify, WooCommerce, and WordPress make it a versatile solution for various industries.
Installation
Not sure where to start — ask an assistant to walk you through:
Features
🚀 Automated E-commerce Messaging
Seamlessly integrate with Shopify/WooCommerce to send automated order confirmations, shipping updates, and cart recovery messages through WhatsApp/SMS. Reduce manual work and improve customer experience with timely notif
🛠️ Drag-and-Drop Flow Builder
Create complex messaging workflows without coding using the visual builder. Design conversational flows, set triggers, and automate responses for marketing campaigns or customer support.
🤖 AI Chatbots (Coming Soon)
Future-ready AI chatbots will handle customer queries, qualify leads, and provide 24/7 support through smart, contextual conversations.
Use cases
Automate cart recovery messages
Send bulk promotional campaigns
Trigger shipping notifications
Create drip marketing sequences
Build customer support flows
FAQ
A messaging automation platform for WhatsApp/SMS that helps businesses automate customer communications and marketing campaigns.
Connect your store to automatically send order confirmations, shipping updates, and cart recovery messages via WhatsApp/SMS.
Yes, the platform supports bulk messaging for promotions, alerts, and campaign broadcasts.
No, use the drag-and-drop builder to create automated workflows without technical skills.
AI chatbots, more integrations, and enhanced analytics are in development.
Freemium model with paid plans based on message volume and features.
Yes, start with a free plan that includes basic automation features.
Yes, build automated response flows and coming soon - AI chatbots for support.
Global coverage for WhatsApp/SMS with local number support.
Built-in analytics show delivery rates, engagement, and conversion metrics.
Specs
| Type | Tool |
| Section | Social Media |
| Pricing | has a free tier (от $10/mo) |
| Platform | Web only |
| Systems | web |
| Hosting | cloud |
| Install | saas |
| Site language | en |