Bolna

Bolna is an open-source and end-to-end platform for creating, deploying, and managing voice-based AI agents that can conduct natural conversations and perform tasks such as appointment scheduling, call handling, lead qualification, and customer support automation.

Businesses of all sizes, recruiters, HR teams, sales development representatives, customer service teams, and anyone needing automated voice interactions can use Bolna. It is designed for applications like virtual receptionists, automated interview calls, lead qualification, and customer engagement.

Basic usage requires minimal or no coding, especially with pre-built templates and agents. However, advanced customization and integration may require some technical expertise.

Bolna integrates seamlessly with popular telephony providers such as Twilio and Plivo for both inbound and outbound calling.

Bolna supports multiple languages including over 10 Indian and foreign languages, with capabilities optimized for Indian accents and linguistic diversity.

Yes, Bolna AI agents manage pauses, interruptions, and have natural conversation flow with very low latency (<300ms), enabling human-like dialogue.

Bolna AI agents can answer and route calls 24/7 as an automated receptionist, schedule and book appointments integrating with calendars like Cal.com, conduct candidate phone interviews and screening, qualify leads by asking questions and scheduling follow-ups, provide customer support and handle inquiries, and run batch calling campaigns for sales or outreach.

Bolna typically charges starting from $0.02 per minute of usage with no hidden fees. Users can connect their own telephony provider accounts to reduce costs further.

Yes, the platform offers detailed call transcripts, recordings, summaries, and call analytics to help businesses track performance and derive actionable insights.

Bolna supports integration with external APIs and workflow automation platforms such as Zapier, Make.com, and n8n, enabling complex automated workflows.

Bolna provides data residency options for India and USA, including on-premises deployment, ensuring secure handling of customer data.

Users can get started and deploy their voice AI agents within minutes, especially using pre-built templates designed for fast onboarding.