Periscope Chat
periscopechat.com
AI chatbots for your business, deployed across channels in minutes.
Описание
Enterprise-Grade AI Chatbots for your business · Custom AI Agents that can represent YOU. Across any business function, for any product, any workflow, anytime, anywhere. · What can I help with? · Let AI transform your Customer Experience · Easy No-code Setup · Get started today
Periscope is a versatile conversational AI transforming customer engagement and operations. From sales inquiries to factory floors, it handles tasks via text or voice. Workers can simply speak into their devices to access machine operation guidance, maintenance steps, and more—no logins required. With its multilingual capabilities and seamless integration into platforms like WhatsApp, ERPs, and custom systems, Periscope delivers personalized and efficient support for any industry. Manufacturers, service providers, and businesses globally trust Periscope to enhance productivity, streamline processes, and improve customer satisfaction.
Возможности
Craft custom AI agents that speak in your brand's voice and cater to customer quirks.
Multi-Channel and Multi-language Support Multi-Channel Support. Deploy your agents everywhere—web, WhatsApp, Slack, you name it.
Third Party Integrations, Sync with Google Sheets, Calendar, or custom APIs for smooth operations.
Conversation Dashboard, Oversee all chats, assign to human agents, and track progress—all in one place.
Live summary and insights from customer conversation. Track metrics like customer sentiment and purchase intents or design your own metrics.
Сценарии использования
Customer Support - Handle customer inquiries 24/7 with AI agents that provide quick and accurate responses.
Sales Assistance - Boost conversions with AI agents that guide customers through the sales process.
Appointment Scheduling - Effortlessly manage appointments and bookings with AI-powered scheduling assistants.
Product Recommendations - Provide personalized product suggestions to customers using AI-driven insights.
Onboarding - Streamline user onboarding with personalized AI-driven guidance and support.
Частые вопросы
Periscope Chat is an AI-powered conversational agent designed to manage customer interactions and provide insights based on your company's documentation. It's a no-code platform that enables businesses to deploy AI chatbots across multiple channels to automate customer conversations, capture leads, and provide instant support without requiring additional staff.
Setup is plug-and-play and very straightforward. You can be up and running quickly across popular channels like WhatsApp, websites, and Slack, with guidance from the Periscope team during initial configuration.
You can deploy Periscope on multiple platforms including your website, WhatsApp, Telegram, Slack, Microsoft Teams, and via custom API. This omni-channel approach ensures consistent user experience and broad accessibility without complex setups.
No, Periscope can be trained on content you already have—web pages, sitemaps, and documents. You can easily upload or link information like FAQs, product catalogs, or service details to create a knowledge base specific to your business.
Periscope automatically ingests, indexes, and structures content from sources like FAQs, product catalogs, or documents into a unified knowledge base. The AI uses an advanced RAG (Retrieval-Augmented Generation) pipeline for precise answers, keeping your AI updated with minimal effort.
Key features include a Conversational AI Engine for natural, multi-turn conversations that understand context and remember interactions, an Auto-Sync Knowledge Source for automatically updated knowledge from documents, FAQs, and URLs, a Built-In Spam & Abuse Filter that intelligently screens out unwanted content, Integrated CRM Actions to auto-save leads, update booking calendars, or populate Google Sheets, Smart Product Matching which suggests relevant products based on customer queries, a Centralized Dashboard to manage all chats in one place with sentiment summaries and escalation options, and Multilingual Support to auto-detect and respond in multiple languages.
Yes, Periscope handles tasks via both text and voice, allowing workers to speak into their devices to access machine operation guidance, maintenance steps, and more—without requiring logins.
Periscope supports deep integrations with CRMs like Salesforce and HubSpot, booking platforms, inventory systems, Google Sheets, and custom APIs. These integrations enable real-time data lookups, appointment scheduling, and seamless workflows.
Periscope is built for businesses that want to automate customer conversations, capture leads, and provide instant support without hiring additional people. It's particularly useful for E-commerce and Retail to answer product questions, recommend products, and automate order tracking; for Travel and Hospitality providing personalized trip planning, 24/7 support, and automated booking confirmations; for Manufacturing and B2B Operations to answer procurement questions, track order status, and route sales inquiries; for Internal Teams and IT Helpdesks automating password resets, VPN issues, and system status requests; and generally for Customer Support, Sales Assistance, Appointment Scheduling, Lead Generation, and Onboarding.
Periscope provides enterprise-grade data compliance and control with a robust, high-performance backend. The platform is designed with security considerations for business-critical operations.
Users can access support through direct customer service contact, comprehensive documentation, and community forums for sharing best practices. The platform offers live dashboards for real-time insights and issue tracking, and continuous updates are communicated via email subscriptions.
Start by verifying integration configurations and reviewing system logs via the conversation dashboard. Resetting API connections and clearing cache often resolves common issues, while contacting support with specific error details helps address persistent problems. For error codes, providing a screenshot helps support teams troubleshoot more effectively.
Характеристики
| Тип | Агент |
| Категория | Продажи и CRM |
| Цена | бесплатно (от $0/мес) |
| Платформа | Только веб |
| Системы | web |
| Хостинг | cloud |
| Для кого | Startup |
| Сложность | developer |
| Язык сайта | en |
| Рейтинг | 5.00 (1 отзывов) |
| Просмотры | 532 |
| Запуск | 2025-01-21 |
