Stylo AI

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Stylo helps Zendesk agents answer customers faster with AI.

Описание

Most AI needs time. Stylo just needs you. · Stylo is a Zendesk AI assistant inside every Zendesk ticket that understands the customer problem, finds the solution, and writes a reply for your agents to paste into the ticket. · Companies That Save Time With Stylo in Zendesk: · Draft responses that perfectly match your brand voice · Build an A+ knowledgebase with Scribe & Scorecard

Stylo AI is a leading AI-powered platform designed specifically for customer service teams using Zendesk. Trusted by over 200 businesses, Stylo leverages advanced AI technology to streamline workflows, enhance knowledge base effectiveness, and enable accurate, multilingual customer communication. As the #1-rated AI app in the Zendesk marketplace, Stylo ensures your team delivers fast, personalized, and insightful responses, while continuously learning and improving through real-time feedback. With Stylo, support teams can scale operations efficiently without sacrificing quality or accuracy.

Возможности

**AI Copilot:** Leverage AI to suggest accurate responses, and expand on your own input to craft polished, professional replies effortlessly.
**Knowledge Base Scorecards:** Optimize your knowledge base for both human and AI usage with actionable insights and monthly reports.
**Content Creation and Translation:** Automatically create knowledge base articles from customer tickets and translate content into multiple languages to support global operations.
**Sentiment Analysis:** Analyze customer sentiment in real-time to prioritize and address issues effectively.

Частые вопросы

Stylo for Zendesk can help with drafting support responses, translating tickets, summarizing call content, scoring knowledge base effectiveness, and automating ticket categorization.

To get started, install Stylo as an app in Zendesk, accept API access, then use the Stylo icon in the ticket editor to generate AI responses.

Yes, you can adjust phrasing, tone, and brand-specific terminology in settings; deeper customization may require API or developer input.

User access is managed through Zendesk roles and permissions, where admins can control who can train, configure, or view Stylo interactions.

If Stylo provides incorrect answers, you should review and update the underlying help center content it uses, or consult troubleshooting guides or support if problems persist.

Yes, Stylo for Zendesk supports multilingual communication and content translation.

To install Stylo AI for WordPress, first download it from the WordPress Plugin Directory, then activate it in the Plugins section of your WordPress dashboard. Next, open Appearance > Customize, and finally, start typing questions to receive AI assistance.

Характеристики

Тип Агент
КатегорияПоддержка клиентов
Цена только платно (от $15/мес)
Платформа Только веб
Системы web
Хостингcloud
Для когоStartup
Язык сайтаen
Рейтинг0.00 (0 отзывов)
Просмотры497
Запуск2025-01-04

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web

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Похожие в разделе «Поддержка клиентов»

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