PolyAI agent

poly.ai
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Turn your contact center into a command center

Description

Own every conversationchatappointmentcallinsightchannelreservationopportunity · PolyAI is the enterprise platform where dialog agents get built, run, adapt, and iterate in real time. Now open to enterprise builders. · The Agentic Dialog Platform · Finally. Someone who f ing listens. · Built for complexity. Better with every dialog.

PolyAI is the world's leading provider of enterprise voice agents for service and support. Our voice AI platform helps the most customer-centric organizations automate the work of thousands of service representatives and provide superhuman customer experience at scale

Features

Proprietary Foundational Models: our own tech for each component of the virtual agent stack (speech-to-text, LLMs, text-to-speech) power our AI agents across all communication channels
Agent Studio, our powerful and intuitive platform to build and maintain your AI agents
Robust analytics capabilities that power data driven business decisions
Fluent in the world's most spoken languages
Compliant with all major security certificates (HIPAA, ISO 27001, SOC 2, GDPR, PCI DSS, FSQS, CyberEssentials Plus)
Universal API integrations with all platforms and systems

Use cases

Automating customer support queries
Analyzing customer data for insights and providing reccommendations
Call summarization and recommended next steps for agents
Outbound calling capabilities
Tailored for major industries including retail, healthcare, hospitality, travel, financial services, telecommunications and utilities

Specs

Type Agent
SectionCustomer support
Pricing paid
Platform Web only
Systems web
Who forразработчики, команды и бизнес
Site languageen
Rating0.00 (0 reviews)
Views274 609
Launched2025-05-30

Can do

Integrations

Platforms

web

Social

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