Helploom

helploom.com
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Helploom offers unlimited live chat, help center and AI agent at transparent pricing. Simple customer support for smart businesses.

Description

Helploom is an affordable customer support software designed for simplicity and effectiveness. It provides unlimited live chat, a comprehensive help center, and an AI agent for 24/7 support. Unlike bloated, overpriced alternatives, Helploom offers transparent, flat-rate pricing and is built with the intention of helping businesses connect with their customers. With easy setup and useful features, it aims to make every customer feel heard without breaking the bank. Helploom allows businesses to easily add live chat and a help center to website in minutes. It provides unlimited agents/users, help center, and AI agent. Helploom strives to enhance customer relationships for businesses of all sizes.

Installation

Not sure where to start — ask an assistant to walk you through:

Features

💬 Unlimited Live Chat
Provides unlimited live chat without tiers or per-user billing, making customer support seamless and scalable. Use to instantly engage website visitors and resolve queries efficiently.
📚 Unlimited Help Center
Allows easy creation of a help center with articles, collections, and search to help customers find answers independently, improving user experience. Use for creating comprehensive documentation to reduce support tickets
🤖 AI-Powered Agent
Offers 24/7 AI support trained on your knowledge base, escalating to human agents when needed, ensuring round-the-clock assistance at affordable pricing. Use for automating responses to common support questions.

Use cases

Real-time customer query resolution.
Create searchable FAQ database.
Round-the-clock AI chatbot assistance.
Automated initial support triaging.
Live chat lead capture forms.

FAQ

Helploom is a customer support software offering unlimited live chat, help centers, and AI-powered support at affordable prices.

You can add the chat widget with a simple copy-paste of the provided JavaScript code snippet to your website's HTML.

Yes, Helploom allows unlimited team members to collaborate on the same account, ensuring seamless support.

You may need to upgrade your plan or purchase additional message credits to continue utilizing the AI Agent's full capacity.

The ability to remove Helploom branding depends on your subscription plan; higher tiers often offer this customization.

If you exceed the AI Assist credits, you can upgrade to a higher plan or purchase additional credits for continued AI support.

Prices displayed may not include VAT. Check your local regulations and billing details to confirm applicability.

Helploom is created by Preet Mishra, aiming to provide simple, fair, and intentional customer support software.

You can reach out via the chat widget on the website or schedule a call with the founder for direct assistance.

A thread represents a single conversation between a customer and support, tracked within the Helploom system.

Specs

Type Tool
SectionCustomer Support
Pricing paid (от $29/mo)
Platform Web only
Systems web
Hostingcloud
Installsaas
Site languageen
VendorPreet
Launched2025-10-13

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